LIMITED TIME OFFER: FREE SHIPPING ON ORDERS $20+

Shipping policy

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 3 - 7 business days of processing and production time for your order to ship out.

HOW LONG IS THE SHIPPING TIME?
U.S orders will be shipped via USPS & FedEx and International Orders will be shipped depending on the fulfillment center the product is from.
Average transit times to the United States: 5 - 20 Business days
Average transit times to International: 17 - 45 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?
We follow up on each order. Tracking will be available once your product is shipped. Each individual product can be shipped from different distribution centers across the world as our product research team spends the time researching quality yet affordable products.

When you receive your tracking number, if you need help tracking your order, please send an email to support@fanmeny.com

CAN I CANCEL MY ORDER?
You can cancel your order without penalty! You must cancel your order 12 hours after it was created for the cancellation to take effect. If the item has already been shipped, please send an email to support@fanmeny.com. All you have to do is send us an email with the subject line "CANCEL".

I ENTERED AN INCORRECT ADDRESS!
If you misspelled or auto-filled in your address, just reply to your order confirmation email and give us the correct information. Notify us immediately by email at support@fanmeny.com. If the address is wrong, we can correct it within 24 hours.

MY ITEM ARRIVED DAMAGED
We ship each item with additional padding. Despite this, our customers report that approximately 1 in 1000 products arrive damaged due to improper handling by the postal service.

If this happens to you, please contact us (support@fanmeny.com) with:
- Your order number.
- A photo of the damaged product.
Once received, we will be happy to send another one for free.

I HAVE A QUESTION THAT HAS NOT BEEN ANSWERED, CAN YOU HELP?
If we still have not been able to answer your question, please feel free to contact us (support@fanmeny.com) and we will do our best to get back to you within 24 hours :)

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